- Do you ship to my country?
- We offer WORLDWIDE SHIPPING for most of our orders (unless specified on the product page). Orders outside of the US generally take 2 to 4 weeks to arrive.
- How long does it take for an order to arrive?
- Our products are manufactured after they are ordered. Deliveries can take up to 1 week to 2 weeks for the United States depending on the product. All orders will recieve a confirmation email with the tracking number when the order is shipped. You can 'CONTACT US' or email firstname.lastname@example.org for specific shipping times, as different products may ship faster or slower.
- If you have any questions about our shipping times. Please contact us and will be happy to help!
- PLEASE NOTE: Orders placed outside the United States may take 2 to 4 weeks for delivery depending on the location the products are shipped to.
- Can I change my shipping address after I place my order?
- For a change of shipping address after your order has been placed, please let us know ASAP so we can make the change. We cannot guarantee that the address will be updated in time before your item is shipped so please give us the information as soon as possible. We will do our best to accommodate you.
- Can I have a tracking number?
- Yes of course. Some orders will ship in multiple boxes and each box will have its own unique tracking number.
- I ordered 2+ items, but only received one... where's my order?
- Every order will have a tracking number. Orders that include different products may be shipped from different facilities resulting in multiple tracking numbers.
- Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email information incorrectly. Throughout the process, we send 2-3 emails, including an order confirmation and a shipping notice.
If you believe you may have entered your email incorrectly please contact us and we will fix it for you.